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An algorithm dunnit: anatomy of Spark's mid-match surrender

Pattrick Smellie
Mon, 23 Sep 2019

By Pattrick Smellie Sept. 23 (BusinessDesk) - It had all been going so well. Friday night's Rugby World Cup opening ceremony and first match, Japan vs Russia, rolled down the international telecommunications cables to New Zealand so seamlessly for Spark Sport that freshly departed Spark chief executive Simon Moutter couldn't contain himself. Tweeting at just after midnight, he had a crack at the media for being "clearly disappointed that Spark Sport delivered superbly tonight" and was still trying to "find a few customers who had issue...

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