Decision near on electricity "saves and winbacks" ban

By Jenny Ruth | Fri, 14 Feb 2020


The Electricity Authority is about to release its final decisions on new rules governing what happens when a consumer decides to switch electricity suppliers."We will release the decisions in the next two weeks and then implementation will begin from March," EA chief executive James Stevenson-Wallace told BusinessDesk."The criticisms we're getting at the moment is mostly around saves and winbacks," Stevenson-Wallace said.The term "saves and winbacks" is industry jargon for the practice of incumbent retailers attempting to discourage customers f...