ComCom raises alarm on unfair contract terms after lengthy Bachcare settlement

ComCom started looking at BachCare contracts for unfair terms in 2020. (Image: Supplied)

Thu, 04 Dec 2025

A covid-era legal lockdown that seemed like it would never end has finally confirmed what would breach fair-trading law, but determining any penalty for the unfair contract terms would require further proceedings, and the regulator views that as a risk to businesses and consumers.“The current regime could be significantly improved,” Andrew Riseley, general counsel at the Commerce Commission, said on news that the High Court has issued a declaration confirming holiday home rental service Bachcare used cancellation clauses that are un...

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