Fonterra's CTO on why most tech transformations fail

Fonterra's CTO Scott Pyles addresses the Spark Accelerate conference. (Image: BusinessDesk)

Thu, 13 Nov 2025

Thu, 13 Nov 2025

When Fonterra’s chief technology officer Scott Pyles puts up a timeline of the dairy co-operative’s tech transformation at the Spark Accelerate conference, he makes it clear the diagram is only a “partial one”. The timeline only goes back to 2021, but it could arguably go back to the botulism scare in 2013.That was when IT issues had some real-world consequences for the co-operative, as the government inquiry into the whey protein botulism scare reported in 2014.“Fonterra Australia’s troubles stemme...

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