Deputy commissioner, customer and compliance services - individuals
- Appointed July 2017.
- Experienced in leading change, building employee engagement and improving customer services in the financial services industry.
- Previous work in banking (ASB and Westpac) has included developing and leading strategic change in large customer-facing teams.
- Most recently focused on the development and implementation of digital strategies to lift customer engagement.
- Holds a Master’s and Bachelor’s in management, specialising in change management and strategy.