Qantas hit by lawsuit over multibillion-dollar travel credits

(Image: Getty)

Mon, 21 Aug 2023

By Angus WhitleyQantas Airways has been served with a class-action lawsuit by lawyers who allege the airline failed to refund passengers for flights cancelled during the pandemic and illegally benefited by retaining billion of dollars of customer funds. By instead issuing flight credits with strict conditions of travel, the Australian airline enriched itself with interest-free financing at customers’ expense, according to a lawsuit filed in the Australian Federal Court last week by Echo Law and served on Qantas on Monday. Qantas said...

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