ComCom lists online trading as the big consumer issue

Wed, 23 Sep 2015

By Suze Metherell Sept. 24 (BusinessDesk) - Online services and transactions attract the most complaints from consumers and pose regulatory challenges, the Commerce Commission says in its annual Consumer Issues report. Growth in online sales has outpaced growth at traditional bricks-and-mortar outlets, with online transactions now making up at least 6 percent of core retail sales, the trade practices regulator said. Of the 4,377 complaints the commission received under the Fair Trading Act in 2014, a third concered online traders, twice t...

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