Datacom sells Asian call centres in A$20M deal

Thu, 04 Apr 2013

By Pattrick Smellie April 4 (BusinessDesk) - New Zealand multi-national information technology company Datacom is selling its "mature" Asian call centre operations to a Cincinnati-based global operator, Convergys. The $A20 million deal will see 1,000 Datacom employees in Malaysia and the Philippines join some 77,000 staff employed by Convergys globally. The sale by tender had been hotly contested by major global players in the contact centre and business process outsourcing (BPO) sector, with Convergys recognising in particular the value of...

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