ComCom warns lines company Alpine Energy

South Canterbury-based lines company Alpine Energy has to improve its processes. (Image: NZME)

Wed, 09 Apr 2025

The Commerce Commission has issued a warning to South Canterbury-based lines company Alpine Energy after an accounting error resulted in it overcharging customers by $16.9 million.Commissioner Vhari McWha said its focus was on ensuring Alpine returned the money to customers, with additional funds committed in recognition of the harm the error caused the wider community.“We’re mindful that, given electricity is an essential service, consumers may have suffered unnecessary hardship as a result of this error,” she said.&ldqu...

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