One NZ fined $1.1m for code breaches

One NZ. (Image: Supplied)

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Mon, 01 Dec 2025

One New Zealand has been ordered by the High Court to pay a $1.1 million penalty for breaching its obligations under the 111 Contact Code.The penalty comes after One NZ admitted to ten breaches of the code, which protects vulnerable consumers who rely on a landline connection for emergency calling.One NZ has also been ordered to contribute $100,000 towards the Commerce Commission's costs.The breaches involved information disclosure, recordkeeping, and customer outreach between 2021 and 2023.The telecommunications commissioner said telecommu...

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