NZ Post undergoing biggest-ever upheaval in face of letter decline, parcel demand

Tina Morrison
Mon, 02 Jul 2018

By Tina Morrison July 3 (BusinessDesk) - New Zealand Post, the national postal service first established in 1840, is undergoing the biggest upheaval in its history as technological change reduces letter volumes and stokes demand for parcel services, which are often more expensive to manage. A decade ago NZ Post was delivering more than 1 billion letters every year, but by last year that had fallen to about 500 million and is forecast to drop by almost 15 percent in the coming 2019 financial year. The decline in letters is costing the stat...

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