‘Human error’ at IRD inadvertently cancels 970 student loan exemptions

The error was not caused by a systems glitch, the IRD says. (Image: NZME)

Fri, 12 Apr 2024

Nearly a thousand people's overseas student loan exemptions have been unintentionally cancelled because of a "human error” at Inland Revenue (IRD).“Last week, we became aware that 970 customers had their student loan living overseas exemption status incorrectly cancelled,” the tax department told BusinessDesk.Unfortunately for the department, I happen to be one of the 970.Ordinarily, student loan debtors who are out of the country for more than six months have interest applied to their loans.The interest rate is set a...

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