Insurance reform battle: will it be a win for the consumer?

Insurance reform battle: will it be a win for the consumer?
Insurance claims generate more than 20,000 complaints a year. (Image: Getty)
Jem Traylen
The battle over the insurance bills continues in Parliament, with opposition MPs and Consumer New Zealand concerned that amendments introduced at the select committee would make the deal even worse for policyholders.In its submission, leading general insurer IAG warned of the need to promote the market's “sustainable functioning”.“There have been too many examples over recent years where, for various reasons, reforms that have sought to improve market participation and functioning have got the balance wrong or have deliver...

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