Spark completes $200 mln upgrade of customer service IT platform

Tue, 28 Jun 2016

By Paul McBeth June 29 (BusinessDesk) - Spark New Zealand has completed a $200 million programme upgrading the backend for its customer service IT platforms putting all of its clients on to a single system and making it easier for the company's front-line staff. The four-year programme retired 52 legacy systems, 41 systems consolidated and more than 100 million customer inventory records migrated into one platform, coming in on time and under budget, Spark said in a statement. The spending came under Spark's capital expenditure 'Re-engin...

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