Vodafone tricked customers with FibreX claims

Staff reporters
Thu, 29 Apr 2021

Staff reporters
Thu, 29 Apr 2021
Vodafone has been found guilty of nine breaches of the Fair Trading Act for misleading consumers that its FibreX service was fibre-to-the-home rather than a hybrid fibre-optic cable and copper-to-the-home network.Auckland district court judge Allison Sinclair said in a judgment on April 23 that Vodafone’s FibreX service and its promotion and rebranding, and in particular linking of FibreX’s arrival “on your street”, aped similar campaigns done for the rollout of the government’s ultra-fast broadband network.The jud...

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