Union praises ANZ's bonus changes, pushes other banks to do the same

Wed, 08 Aug 2018

By Sophie Boot Aug. 8 (BusinessDesk) - First Union, which represents 1,000 ANZ Bank New Zealand staff, says the bank's move to cut frontline retail sales incentives is a "major move in the right direction", though changes from other banks may be some time away. This morning, ANZ announced plans to get rid of the sales targets - which can account for up to 25 percent of staff bonuses - by Oct. 1. The bank has trialled no-sales targets in parts of its call centre this year and that has been successful, it said. ANZ changed staff incenti...

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