Vodafone pays $268k to settle ‘Broadband Lite’ complaints

Wed, 15 Jan 2014

Jan. 16 (BusinessDesk) - Vodafone New Zealand, the country’s biggest mobile phone operator, has paid $268,231 to customers as part of a settlement over its ‘Broadband Lite’ promotion between 2009 and 2011. The Commerce Commission launched an investigation into the promotion after receiving complaints that some customers weren’t adequately advised about the terms of the service, the antitrust regulator said in a statement. Its investigation found about 8,000 of the 146,000 who signed up to the promotion didn’t received an opt-out reminder aft...

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