Sharon Thompson
Deputy commissioner, customer and compliance services - individuals
- Appointed July 2017.
- Experienced in leading change, building employee engagement and improving customer services in the financial services industry.
- Previous work in banking (ASB and Westpac) has included developing and leading strategic change in large customer-facing teams.
- Most recently focused on the development and implementation of digital strategies to lift customer engagement.
- Holds a Master’s and Bachelor’s in management, specialising in change management and strategy.
Career
Westpac
Head of Channel Excellence & Innovation, Head of Market Segments & Third Party
Jun 2015
- Dec 2016
ASB
Experienced Financial Services Leader & Strategist, focussed on developing high performing teams
Feb 2017
- Jul 2017
Inland Revenue / Te Tari Taake
Deputy Commissioner, Customer and Compliance Services (Individual)
Jul 2017
- Present