Auckland Airport's duty free retailers told to drop the hard sell

Thu, 23 Oct 2014

By Fiona Rotherham Oct. 23 (BusinessDesk) - Auckland International Airport, the country’s main gateway, said it had talked to its two duty free retailers following what it called “over-zealous competition” at the airport. The hard-sell tactics of the duty free retailers was raised by a shareholder at the airport’s annual meeting in Auckland today and comes as the company considers bids for the upcoming eight-year duty free concession tender. Shareholder Neville Townsley said the most unpleasant part of any overseas journey through Auck...

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