Chorus focused on single-visit connections for customers

Thu, 01 Nov 2018

By Paul McBeth Nov. 1 (BusinessDesk) - Chorus wants to have half its customers connected in just one visit by Christmas, as part of a wider programme it says will make life easier for its users. The telecommunications network operator completed a record 50,000 quarterly fast fibre installations in the September period, with lead times for connections tracking at eight days, down from 13 in June. That's the result of being a more active wholesaler and working more closely with retail providers to improve customer experience, chief executi...

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