Commerce Commission files against Vodafone, alleges misleading 'Red Essentials' mobile plan

Wed, 25 May 2016

By Paul McBeth May 25 (BusinessDesk) - The Commerce Commission has filed court proceedings against Vodafone New Zealand, claiming the country's biggest mobile phone operator misled customers on its 'Red Essentials' mobile plan in 2014 to the tune of $90,000. The regulator says Vodafone didn't accurately apply a $10 discount to customers who signed up to the plan from its introduction through until December 2014, meaning misleading invoices were sent to about 15,000 customers, who were overcharged by about $90,000. Following the commissio...

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