Heartland reaps benefit of change, reiterates guidance

CEO Andrew Dixson is upbeat on Heartland’s outlook. (Image: Supplied)

Thu, 13 Nov 2025

Heartland Group says it is beginning to see the benefits from changes introduced after it booked an almost $50 million impairment charge early in 2025.Chief executive Andrew Dixson said “necessary changes” made to collections and recoveries policies, processes and leadership “have delivered early, tangible improvements”.His comment referred to Heartland Group having recorded a $49.6m impairment in the six months to Dec 31, 2024, as its New Zealand banking unit grappled with the economic downturn at that time.At the compa...

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