Godfreys pleads guilty to charges over vacuum cleaner extended warranties

Thu, 01 Sep 2016

By Jonathan Underhill Sept. 2 (BusinessDesk) - New Zealand Vacuum Cleaner Co, which runs the Godfreys vacuum cleaner retail chain, has pleaded guilty to 10 charges under the Fair Trading Act (FTA) over failure to disclose customer rights in extended warranty agreements. The charges relate to more than 3,000 extended warranty agreements Godfreys sold to customers between June 17, 2014, and Sept. 22, 2015, the Commerce Commission said in a statement. Five of the charges relate to the retailer's failure to provide written advice to customers...

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