The Hughes culture: 'command and control'

The Hughes culture: 'command and control'
Responsive, agile and committed – and also “aggressive/defensive”. (Image: Getty)
Nikitin Sallee
What sort of culture will Peter Hughes leave behind when he retires as Public Service Commissioner in February? This is the ninth in a series of articles exploring the state of New Zealand's public service, including the career and legacy of public service commissioner Peter Hughes.An external review of the Ministry of Social Development (MSD) in 2011 – right at the end of Peter Hughes’ 10 years as chief executive – verged on effusive about the organisation he was leaving behind.MSD under Hughes, now the public servic...

More Investigations

Private health insurance in demand as public waitlists grow
Investigations

Private health insurance in demand as public waitlists grow

More employers are offering health insurance despite rising premiums.

John Anthony 17 Nov 2025
Rare Returns: Exporting NZ red meat smarter, not harder
Primary Sector Rare Returns

Rare Returns: Exporting NZ red meat smarter, not harder

Is it time to take The Lamb Company model elsewhere?

Riley Kennedy 07 Nov 2025
Insurers seek more clout in planning decisions
Investigations

Insurers seek more clout in planning decisions

Insurers won't settle for being an afterthought in future developments.

Greg Hurrell 04 Nov 2025
New flood and landslide maps hone in on natural hazards
Investigations

New flood and landslide maps hone in on natural hazards

There is a “knowledge vacuum” between residential development and natural hazards.

Greg Hurrell 30 Oct 2025