FSCL warns of a ‘second wave’ of financial complaints

Wed, 14 Oct 2020

A rush of covid-related financial complaints may be coming as people look for help when government relief packages and mortgage deferrals end, Financial Services Complaints Limited says. The dispute resolution firm has just finished its busiest year in its 10-year history, with complaint numbers up 36 percent this year. This is in part due to a late surge of complaints relating to travel insurance as covid disrupted overseas trips“We’ve had what we regard as our first wave, which has by and large been travel insurance complain...

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