Quest fails to overturn court injunction in hotel franchisee dispute

Quest chief executive Stephen Mansfield. (Image: NZME)

Fri, 03 Nov 2023

Quest Apartment Hotels has failed to overturn a 2021 court injunction preventing it from terminating a franchise agreement with a Ponsonby hotel operator. Quest had sought to end its agreement with franchisee Prominent Investments over alleged poor performance, including guest service standards, business performance, maintenance and cleanliness.Prominent has disputed it was failing to meet minimum standards.In an Oct 24 decision in the high court in Auckland, Justice Michael Robinson ruled that the injunction didn’t insulate Pro...

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