Telcos must be more transparent, ComCom says

Thu, 17 Sep 2020

The Commerce Commission has told New Zealand’s three mobile network operators to provide better comparison information to consumers or risk being regulated. A recent review of mobile bills by the commission found a quarter of consumers on monthly plans could save average of $11.60 a month by moving to a cheaper plan that still met their usage. A further 7 percent could potentially save almost $50 a month The mobile market study the commission undertook in 2019 found 68 percent of consumers never, or rarely, consider mobile options and 54...

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