Vodafone NZ on 'medium term' journey to match peers' margins

Vodafone NZ boss Jason Paris. (Image: supplied)

Tue, 15 Feb 2022

Vodafone says it has “stabilised” the legacy IT systems that bedevil its efforts to improve customer service, claiming satisfaction is improving, but that it is not yet able to easily create new products.“Flexibility and product development cycles are challenging,” chief executive Jason Paris said during an online presentation to investors in Infratil, which half-owns the Vodafone operation in New Zealand.Vodafone NZ is not part of the global Vodafone business but uses its brand after the local unit was sold in 2019 to a...

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