Datacom's profit increases

Datacom's Greg Davidson says the company uses AI to increase efficiency. (Image: NZME)
Profit and revenue edged up in the year to March for Datacom, one of New Zealand’s largest homegrown technology firms, as it faced different conditions in its two major markets.The firm finished the financial year with 5375 staff, a 12% or 756 reduction on its 6131 headcount last year.Group chief executive Greg Davidson said call centre staff numbers regularly scaled up or down as large government contracts were landed, or ended.“As part of our broader transformation we have taken every opportunity to apply AI and automation techniq...
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