New Zealand's major telcos agree to more transparent consumer communication

Staff reporters
Tue, 09 Mar 2021

Staff reporters
Tue, 09 Mar 2021
New Zealand’s three major mobile operators have agreed to more transparent consumer communication in a move designed to make sure people are not overspending on their bills.The chief executives of 2Degrees, Spark, and Vodafone have agreed to three new measures after the Commerce Commission challenged them to better serve customers in September.Comcom said at the time that a quarter of NZ’s mobile consumers could save on average $11.60 a month by moving to a cheaper plan that still met their needs.The telcos have committed to providi...

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