AI agents are clocking in, but NZ still trailing global peers

NZ businesses are starting to plug AI agents into everyday operations. (Image: Supplied/BusinessDesk/NZME)

Fri, 08 Aug 2025

Artificial intelligence-powered assistants are quietly joining the New Zealand workforce, taking on helpdesk queries, onboarding tasks and admin. In the first of a two-part article for our Productivity Unleashed series, BusinessDesk explores the promise of agentic AI.Datacom’s latest tech hire doesn’t eat lunch, take sick days or get bored resetting passwords.The IT services firm is rolling out a suite of artificial intelligence-powered agents via a new partnership with enterprise software company ServiceNow.These digital worke...

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