Business of Government: In the public service we trust, and more

The public service clustered around Parliament is apparently much more trusted than the inhabitants of the Beehive. (Image: NZME)

Ian Llewellyn

Wed, 30 Apr 2025

A matter of trustA survey measuring satisfaction with the public service shows high levels of trust, but there are variations within different groups and concerns about whether the sector takes responsibility for its mistakes.The Public Service Commission’s (PSC) Kiwis Count survey found that as of March 2025, 80% of New Zealanders said they trust public services based on their personal experience, a result similar to the satisfaction with service experience (82%).This is slightly down from 82% last quarter and is consistent with the rang...

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