Mitre 10's years-long IT upgrade starts to pay off

Andrea Scown is completing eight and a half years at top at Mitre 10. (Image: NZME)

Sat, 25 Oct 2025

Mitre 10’s national head office operations are heading out of an extended period of loss-making caused by a multi-year technology platform investment programme, with franchise-holding stores starting to pay fees for the new tech in the year to June 30.Mitre 10 (New Zealand) Ltd operates as a cost centre providing centralised services to the 86 or so stores operating around NZ, recording a loss for the financial year of $27.1 million, compared with $99m in the previous year, which was affected by a one-off tax $37m tax charge.Net cash flow...

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