The Warehouse privacy check: Journalist sent other people’s data

The Warehouse privacy check: Journalist sent other people’s data
The Warehouse says it's increasing investment in loyalty schemes. (Image: The Warehouse Group)
Victoria Young
 Amid the Warehouse Group’s tumbling profits and shrinking workforce, one area is growing – its investment in big data.The listed retailer said in March its increased investment in customer loyalty had chipped at margins but “growing first party data across all our brands will be a competitive advantage".I put this to the test by requesting all the personal information the retailer held about me, which in New Zealand anyone can do under the Privacy Act. What happened was quite remarkable and, in my view, sh...

More Retail

Smiths City owes creditors $26.8m
Retail

Smiths City owes creditors $26.8m

The outlook for unsecured creditors of the former retail icon Smiths City appears bleak, as liabilities have mounted to more than $26.8 million.Liquidators for the century-old retailer stated in their initial report that 240 creditors were owed money by the company, as reported b...

Gourmet ice cream company out of flavour as sales melt
Retail

Gourmet ice cream company out of flavour as sales melt

Domestic sales, mainly to NZ supermarkets, plummeted by 94.65%.

Denise McNabb 06 Oct 2025
Warehouse chief says layoffs on table amid profitability dearth
Retail

Warehouse chief says layoffs on table amid profitability dearth

Margin pressure is compounding analyst concerns that cuts can only cut so deep.  

Gregor Thompson 03 Oct 2025
Retail outlook 'tough and unpredictable': Warehouse Group
Retail

Retail outlook 'tough and unpredictable': Warehouse Group

The group's operating earnings dropped from $28.9 million to $1.3m.

Gregor Thompson 02 Oct 2025