When waste collection gets mixed with debt collection

Fri, 30 Apr 2021

Trash collector Waste Management says it mistakenly issued final letters of demand to more than 4,800 of its residential customers via its debt collection agency, wrongly claiming almost $500,000 in unpaid accounts.The East Tamaki-based company, owned by Chinese state-owned Beijing Capital Group NZ, was forced to issue a mass apology after a slew of former residential customers received strongly worded letters of demand from collection agency EC Credit Control.ECCC didn't respond to a BusinessDesk inquiry as to how an average of 10 letters...

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