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Google search result woe raises consumer law questions

Ben Moore
Wed, 20 Jul 2022

Google search result woe raises consumer law questions
A legal expert says you should always be cautious when buying online. (Image: Getty)
Ben Moore
Wed, 20 Jul 2022
Google has quietly changed the way New Zealand customers find its products on the Google Store after one customer accidentally bought an older model of the Chromecast device.The customer clicked a Google search result bearing the name of one product but was redirected to a store selling a different product, which one legal expert said didn't fit easily into existing consumer protection frameworks.Google did not respond to BusinessDesk enquires about the issue, but has since changed the way search results from NZ redirect to the Google Store...

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