Genesis has reported record brand satisfaction and customer churn below 13% for FY22 Q3.
Improvements in customer loyalty have been driven by Power Shout and the home move experience.
Hydro inflows, higher gas production and Waipipi wind have seen carbon emissions reduced by 63% on the previous year.
Gas Netback of $17.5/GJ is up 54%, and the portfolio fuel cost of $61/MWh has decreased 6%.
Genesis lakes finished the quarter with 421 GWh of hydro storage, 132% of average.
Gas production was 2.9 PJ, up 21%.
LPG production of 11.9 kt and realised oil price of $99/bbl have also increased on the previous year.
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