FY22 Q3 Performance Report

FY22 Q3 Performance Report

Genesis continues to deliver improvements in customer loyalty through Power Shout and the home move experience. Brand satisfaction is at a record high and customer churn is down below 13%. Carbon emissions were down 63% on last year, driven by increased hydro inflows, higher gas production and a full quarter’s production of Waipipi wind.

Marc England, Chief Executive


Retail
• Brand Net Promoter Score of 29 points. Up 11 points on pcp.
• Gas Netback of $17.5/GJ. Up 54% on pcp.
• 67% of new C&I customers signed up to Energy Services in FY22 year to date.

Wholesale
• Genesis lakes finished the quarter with 421 GWh of hydro storage, 132% of average.
• Generation emissions of 404 kT CO2. Down 63% on pcp.
• Portfolio fuel cost of $61/MWh. Down 6% on pcp.

Kupe
• Gas production of 2.9 PJ. Up 21% on pcp.
• LPG production of 11.9 kt. Up 13% on pcp.
• Realised oil price of $99/bbl. Up 27% on pcp.


ENDS

For investor relations enquiries, please contact:
Tim McSweeney
GM Investor Relations & Market Risk
M: 027 200 5548

For media enquiries, please contact:
Chris Mirams
GM Communications & Media
M: 027 246 1221

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Announcement PDF