Ryman Healthcare has announced several changes as part of its Fit for the Future programme.
The changes include the introduction of new pricing and choice for new residents, a move towards a new structure to support the company's villages, a resetting of the approach to new village development, and further accounting changes to increase transparency and comparability.
From October 1 2024, new residents will be offered a choice in deferred management fee of either 30% or 25%, and they will also be able to choose between the current model of fixed weekly fees or new indexed weekly fees.
There will be no changes to contractual arrangements for current residents.
Ryman is also transitioning its delivery model and capability for future new villages from an in-house to an outsourced model.
The company said these changes are aimed at improving its financial performance while maintaining resident experience and care.
The search for a new chief executive officer is still under way.
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