SkyCity Entertainment Group has been informed by the Department of Internal Affairs that an application has been made to temporarily suspend SkyCity Casino Management Limited's casino operator's license.
The application follows a complaint made by a former customer regarding the casino's failure to comply with requirements in its host responsibility program.
The Gambling Commission will now consider whether to grant the suspension order, a process that could take several months.
If the suspension is granted, it will only impact the casino operations and not SkyCity's non-gaming operations.
SkyCity is committed to maintaining high standards of host responsibility and has invested in enhancing its controls, technology, and resources.
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