Genesis Appoints Chief Customer Officer

GENERAL
Tue, Jun 27 2023 09:23 am

Genesis is today confirming the appointment of Stephen England-Hall as Chief Customer Officer (CCO). He will commence his role on 31 July 2023.

Stephen is a seasoned executive with extensive international and domestic experience in customer strategy and loyalty, building strong consumer brands, marketing, data, digital technology, channels to market and industry disruption. He has previously held Chief Executive roles at Real NZ, Tourism New Zealand, Loyalty New Zealand and Razorfish in the United Kingdom. Stephen holds an MBA from the University of Cambridge, United Kingdom.

Chief Executive, Malcolm Johns, said Stephen brings a challenger mindset and he is thrilled about his appointment. He is very much looking forward to Stephen joining the Genesis executive team.



ENDS



For investor relations enquiries, please contact:
Tim McSweeney
GM Investor Relations & Market Risk
M: 027 200 5548

For media enquiries, please contact:
Chris Mirams
GM Communications and Media
M: 027 246 1221


Announcement PDF


Markets News

The Warehouse is 'cooked', everyone knows it
Opinion

Simon Robertson: The Warehouse is 'cooked', everyone knows it

Retail is hard because you need to live and breathe it.

Simon Robertson 29 Nov 2025
Markets Market Close

NZ stocks end firmly as outlook brightens

Improved, post-results season sentiment drove NZ stocks higher.

Jamie Gray 28 Nov 2025
NZ stocks end firmly as outlook brightens
Finance

Westpac cops $3.64m penalty for lender responsibility breaches

Credit Contracts and Consumer Finance Act in focus again.

Andy Macdonald 28 Nov 2025
Westpac cops $3.64m penalty for lender responsibility breaches