Airlines totally unprepared as travel came roaring back

Fri, 17 Jun 2022

By Anurag Kotoky, Angus Whitley and Siddharth PhilipAirline and airport executives spent the past two years trying to convince everyone it’s safe to fly during a pandemic, touting reduced touch points and hospital-grade filters. Little did they know how overwhelmed they’d be once travel came roaring back.From Sydney, where passengers are waiting for hours to check in, to chaotic scenes in India and Europe, where the UK has seen weeks of disruption and Deutsche Lufthansa AG is canceling hundreds of flights, the aviation industry does...

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