Adviser liability gap leaves couple with no easy options

Adviser liability gap leaves couple with no easy options
Dispute resolution services say the liability gap affects EnableMe founder Hannah McQueen and many other advisers. (Image: NZME)
Garth Bray
Financial advice guru Hannah McQueen has sold her EnableMe brand to AMP’s Advice First, and one retail client says that has deprived him of the option to file a complaint. “You’re left hung and drying,” said the client, whose name BusinessDesk agreed to withhold. Neither McQueen’s former nor her current financial dispute resolution service (DRS) can assist the couple. Financial Services Complaints Ltd (FSCL) chief executive Susan Taylor wrote to the couple last month to explain why it could not take...

More Finance

December interest rate cut uncertain: Fed governor
Finance

December interest rate cut uncertain: Fed governor

Lisa Cook says the timing of further reductions will depend on new data.

Bayly to banks: ‘Just get on with it’
Finance

Bayly to banks: ‘Just get on with it’

Minister Andrew Bayly is impatient for the changes needed to improve competition.

Ben Moore 20 Nov 2024
‘Regulatory failure’ let NZ’s payments fall behind
Finance

‘Regulatory failure’ let NZ’s payments fall behind

NZ was the All Blacks of payments, but now barely makes regionals as regulation lagged.

Ben Moore 19 Nov 2024
RBNZ targeted for uncompetitive banking
Finance

RBNZ targeted for uncompetitive banking

Onerous regulation may be making banking uncompetitive, submitters argued.

Pattrick Smellie 14 Nov 2024