Adviser liability gap leaves couple with no easy options

Adviser liability gap leaves couple with no easy options
Dispute resolution services say the liability gap affects EnableMe founder Hannah McQueen and many other advisers. (Image: NZME)
Garth Bray
Financial advice guru Hannah McQueen has sold her EnableMe brand to AMP’s Advice First, and one retail client says that has deprived him of the option to file a complaint. “You’re left hung and drying,” said the client, whose name BusinessDesk agreed to withhold. Neither McQueen’s former nor her current financial dispute resolution service (DRS) can assist the couple. Financial Services Complaints Ltd (FSCL) chief executive Susan Taylor wrote to the couple last month to explain why it could not take...

More Finance

RBNZ signals U-turn on bank capital requirements
Finance

RBNZ signals U-turn on bank capital requirements

A major shift at RBNZ's first public outing since Adrian Orr's sudden departure.

Pattrick Smellie 31 Mar 2025
Grenon seeks to end ‘futile’ NZME board stoush
Finance

Grenon seeks to end ‘futile’ NZME board stoush

It's time for the current board to fold 'em, says coup orchestrator. 

Pattrick Smellie 26 Mar 2025
Wow. It’s all basketball!
Finance

Wow. It’s all basketball!

US investment in basketball is lapping at our shores in more ways than one.

Pattrick Smellie 25 Mar 2025
FMA files criminal charges against David McEwen
Finance

FMA files criminal charges against David McEwen

New Zealand’s financial watchdog has filed criminal charges against former financial adviser David McEwen for allegedly failing to comply with a stop order, which prevented him from contacting potential investors.The Financial Markets Authority (FMA) had made a permanent stop ord...

Staff reporters 18 Mar 2025