Post-covid, Xero's back to going for growth

Xero chief executive Steve Vamos said the company is back on a growth track.

Fri, 14 May 2021

The big fear analysts had about Xero a year ago in the early days of the covid-19 pandemic was it would lose a swag of its small business customers as they folded under the weight of the crisis.A year on, it appears the opposite has been the case. Rather than going up, churn went down.Company-wide, average monthly churn fell 12 basis points to 1.01% in the year ended March and, in the company's home markets of Australia and New Zealand, it fell 11bp to 0.84%.As chief executive Steve Vamos put it, "The past year has brought home to many...

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