Southern Cross pays record 3.8 million claims worth $1.7 billion

Southern Cross posted a $52m after-tax loss for the 2025 financial year. (Image: Getty)

Tue, 30 Sep 2025

Private health insurance provider Southern Cross Health Society Group paid out a record 3.8 million claims worth $1.7 billion in the year to June 30.Chief executive Nick Astwick said the 16% increase on the prior financial year was due to more members claiming, and more often.Under pressure“There is clear evidence our public health system remains under pressure. We’re seeing members of all ages using their policies more than ever to access the private healthcare treatment they need, when they need it,” Astwick said.The member-...

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