Spark scolded for misleading customers on broadband price hike

Spark scolded for misleading customers on broadband price hike
Paul McBeth
By Paul McBeth May 23 (BusinessDesk) - Spark New Zealand has been told off by the Commerce Commission for the way it hiked copper-line broadband prices last year when it didn't let customers know they could cancel their agreement.  The regulator sent a warning letter to the country's biggest broadband provider today, saying Spark was probably in breach of the Fair Trading Act in the way it told in-contract customers on its copper-based broadband service that prices were going to rise by $5 a month.  The commission said Spark's terms an...

More Law & Regulation

Court allows Port of Tauranga fast-track panel to proceed
Infrastructure

Court allows Port of Tauranga fast-track panel to proceed

Bay of Plenty hapū had been seeking interim relief as part of judicial review.

Oliver Lewis 25 Jul 2025
Bathurst fails to strike-out Talley's claims
Markets

Bathurst fails to strike-out Talley's claims

Talley's is alleging Companies Act breaches by its coal JV partner.

Pattrick Smellie 25 Jul 2025
FMA warns lenders on mortgage fraud
Finance

FMA warns lenders on mortgage fraud

The FMA sees dangers for borrowers if lenders aren't vigilant.

Staff reporters 25 Jul 2025
Spotlight on conduct outside the workplace
Law & Regulation

Bronwyn Heenan: Spotlight on conduct outside the workplace

I was impressed with the way Astronomer dealt with the Coldplay kiss cam issue.

Bronwyn Heenan 25 Jul 2025