NZTA taps Auckland Transport CTO to help fix struggling national ticket system roll-out

Auckland commuters can already pay for public transport using contactless debit and credit cards. (Image: Auckland Transport)

Oliver Lewis

Thu, 19 Jun 2025

The chief technology officer who oversaw the successful roll-out of the open-loop payment system for public transport in Auckland has been hired to assist with the troubled national ticketing system.Auckland Transport (AT) introduced new payment options in late 2024, allowing commuters to use contactless debit and credit cards, as well as the dedicated HOP public transport card.The rollout of the system was directed by Roger Jones, who recently resigned from his position as chief technology officer (CTO) at AT. Speaking to BusinessDesk las...

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