RealMe issue prevents access to government services

The service enables access to most government services, including IRD and NZ Post. (Image: realme.govt.nz)

Wed, 23 Aug 2023

RealMe has been offline for at least an hour, with users reporting they cannot log into government services using the digital identity authentication service.At least one person could not log into the service from approximately 3:30pm on Wednesday.The RealMe website acknowledged there was an issue with the service as of 4pm, Aug 23, in a notification at the top of the page.“We are aware of an issue with RealMe login for customers. We are currently working with our vendors to resolve the issue,” it stated.“Apologies for this in...

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