Woolworths' 'scan-and-go' system to be scrapped

The 'scan-and-go' system was once seen as the future of supermarket shopping. (Image: Getty)

Thu, 18 Jan 2024

The future of contactless supermarket shopping is being rolled back, in New Zealand at least.Woolworths (formerly Countdown) will scrap its "scan-and-go" scheme on Jan 31.The scheme allowed customers to skip the checkout by scanning their items via a mobile phone app as they shopped.The system had echoes of Amazon stores overseas, which do not require customers to scan their purchases at a checkout till.Woolworths NZ director of digital Mark Wolfenden said the supermarket chain had learned a lot from implementing the system and had re...

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