Self-regulated hearing aid market in need of ‘overhaul’, says advocate

Hearing aids can vary dramatically in price. (Image: Getty)

Fri, 10 Nov 2023

The audiology market in New Zealand is “broken” and in need of an “overhaul”, according to a leading hearing loss charity advocate.Dr Lisa Seerup, the president of Hearing NZ and a practising audiologist, has heavily criticised the sector for several unethical practices, including unnecessary upselling and misleading marketing. It comes after Consumer NZ recently called for the Commerce Commission to put the sector “‘on notice”; however, the Commerce Commission has said that it “is not curren...

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